Dear Dr. Crandall,
This new year marks our 20th anniversary! Twenty years ago, you took x-rays of my scoliosis spine. You spoke of surgery. I was very frightened. But your words, “You don’t want to be all bend over looking up at people do you?” clinched the decision for me. I believe it was April of 1997 that I trusted you with my spine.
I was 42 then. At the end of this month, I received my first social security check. How did so much time fly by? Ben, in 2012, you completed the process with my back, relieving much pain and numbness.
Today, I stand up straight and look people square in the eyes. Sure, it was hard to give up horseback riding and tennis, but the trade-off was worth it. I am very cautious with my back and protect it to the best of my ability.
I am again so grateful when Dr. Kirby referred me to you. You have a brilliant mind, steady hands, and a tender heart toward those who suffer.
I mention you to anyone I meet with spine issues. Just recently a fellow retired teacher, Pat, came to see you. She had a roof fall on her neck. She taught every day in excessive pain.
So, twenty years later, I thank you for saving my physical life. These next decades will be slower (ha) but productive and mobile.
Wishing you deep satisfaction as you bring new life to each patient, one at a time.