Dr. Crandall, Melissa, and the entire staff,

Thank you so much for the concern, compassion, and care that I have received. Everyone has been so kind.

I am so glad I was referred to Dr. Crandall. My back is starting to feel strong with less pain. I look forward to the day I can return to all the activities I enjoy. Thank you Dr. Crandall.

With sincere appreciation and thanks,
-D.F.

Before surgery, I had difficulty walking more than several hundred feet some days and others, more like 50 feet. Now, I am half way through my new year’s goal of walking 1,000 miles in 2015. As of July 11, I have walked 547 miles and will be doing my 5.1 mile walk to Starbucks and back later this morning! Thank you, thank you, thank you, Melissa Gebhardt Tsai and Dennis Crandall. You have given me back my life.

-S.R.

Hi Melissa,

We want to thank you for the care you've done for my health stuff over the last two years. We were blessed to have you helping out.

It was you that believed in my pain for my arm/neck when everyone else seemed to think because of the MRI things were OK. You drilled down on the MRI, looked at my symptoms and came up with that was a C7–T1 issue. We appreciated your help in guiding me to having my hip replaced. We took your suggestion of surgery verses more injections and it worked. I can now dance the polka with the best of them.

I picked up my medical records from Sonoran Spine to take to another doc's opinion. The doc and I noticed in the records that in October you thought I may have a C6 issue but the MRI didn't show any real problem. I had a MRI done three weeks ago and the results showed a problem at C5-C6. The problem had worsened since my MRI done in Oct 2014. I know that a lot of people didn't think it was a spinal problem and more of a carpal tunnel issue, but clearly the last MRI in March 2015 revealed a spinal disc issue. Again, your clear concise looking at symptoms and test results were spot on for the problem.

The passion you have for your work and compassion for patients is refreshing in this day of "fast medical care". I've worked in healthcare for over 30 years and have never seen a person like you wanting to treat the patient in body and soul. I was thinking it was just that the great care you gave me was because we were Wausauoins and cheered for the Packers.

We believe it was a blessing that you were there for us. We pray you have a life of happiness and love.

Take care my friend,
BD & JD

Melissa Gebardt Tsai, PA-C takes extremely good care of me. She is on point and always friendly. I have always been impressed with Dr. Crandall and his whole team. I am progressing nicely from my 3rd back surgery that was just completed in December (first one done by Dr. Crandall) and look forward to finally being pain free. I would recommend Sonoran Spine to anyone!

I am a winter visitor here in Mesa (3 months). I have had major damage in the past to my spine. I have fusion and rods. I had a huge problem where the pain was so bad that I could not sit, lay or have any comfort. My friend Stan came and got me and brought me to your office. The people that saw me and helped me were absolutely the greatest. Medical Assistant Lori Z. was so nice and caring I could not believe it. I knew she really cared. I was given an X-Ray and then seen by Melissa Gebhardt, PA-C. She was very caring and concerned as well and I felt very comfortable with her. I could not believe that a walk-in who needed emergency help would even get treated, let alone with such caring people.

Please pass this on to HR and I applaud you for having such great people.

PS: Stan is one of your patients.

-J.G.

Dear Doctors,

Please accept this letter as a testament to my extremely successful back surgery. It has been one year ago this month that you took me from chronic 24/7 pain to a pain-free life that has been more than I’d hoped for.

Thank you, Melissa, for your sincere and heart-felt mission to help me physically and mentally when the last-minute glitch postponed the surgery I’d pinned all my hopes on. Your caring and quick responses to my needs will always be remembered with a smile.

And thank you, Dr. Crandall, for your insightful and decisive medical knowledge. I was so relieved when you told me you could help me and you did it perfectly.

I am now walking 1 ½ miles per day. My back gets a little tired sometimes, but it is such an amazing experience to be pain free and…no prescription medications! Thank you again.  

-J.S